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	Course No.:  COMMCS028         Course Title:  Communication: Breakthrough to Understanding Using MBTI Course Description Communication is essential for successful business and personal interactions. You communicate with others every day in various situations. However, you may not stop to analyze the difference in communication styles. This program will allow you to analyze your personality type using the Myers-Briggs Type Indicator (MBTI) and gain powerful insights into your communication style and the communication styles of others. Understanding the normal differences in how people communicate will increase your effectiveness as an employee, team member, manager or supervisor. If you have taken the MBTI on-line within the past twelve months as part of another Civil Service course, please do not take it again. You may bring a copy of your results with you, or contact the instructor via e-mail and they can provide you with an additional copy in class. Learning Objectives As a result of this session, participants will be able to: 1. Understand personal preference in communicating with others. 2. Identify strengths and weaknesses regarding personal communication styles. 3. Explore new paths in communicating with others. 4. Understand and accommodate communication differences. Who Should Attend: This program is designed for all State of Michigan employees who are seeking to improve communication effectiveness. Registration Information: To register for this class, contact your Agency Training Registrar. Participant Information: Civil Service staff will conduct the training sessions. Learning Process Employed:   Case Study     Discussion     Lecture/Stand up Presentation     Time Required: 3.5  Hour(s) Course Cost: $0.00 Instructor: SUSAN  WHITTINGTON 517-241-9858   WHITTINGTONS@MICHIGAN.GOV Competencies: Communication   Building Strategic Working Relationships         Prerequisites: None