CUSTOMER SATISFACTION SURVEY
State of Michigan Civil Service Commission
Office of Career Services
Please take a moment to complete this survey to help us help you!  We want to make sure our services meet your needs and the needs of future customers.  Your honest feedback will be appreciated! With immediate concerns, please contact the Office of Career Services at 517-373-3030.
Date of Service:
      
(mm/dd/yyyy)
What was your point of contact? (check all that apply)
One-on-One Career Planning Session
Career Fair
Walk-in Assistance
E-mail Exchange
Presentation
Mock Interview
Telephone Conversation
Please respond to the following questions below:
I received information that will help me develop my career.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The informational materials were relevant and valuable.
The staff communicated in a clear and effective manner.
How did you hear about our services?
Employee Referral
College/University Referral
Website
Career Fairs
HR Office
Previous Customer Referral
Presentations
Other
What did you find most valuable and why?